Who we are

This website, dcinfo.com.au, is operated by DC Info. If you have any question about this policy or your personal information, email info@dcinfo.com.au. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect personal information that you choose to give us through the forms on this site or by email:

• Newsletter signup: your email address and preferred update frequency.
• Contact and advertising enquiries: your name, email address, company (if given) and your message.
• Supplier listing requests: your name, company, email address, phone number and website (if given), service categories, states served and description.
• Project updates and corrections: the details you submit, any source link, and your email address if you choose to give it.

When a form is submitted, the IP address and time of the submission are included with it so that we can detect spam and abuse. A one-way hash of the IP address is also kept briefly to limit repeated submissions. Like most websites, our hosting provider keeps standard server logs (such as IP address, browser type, pages requested and time of request) for security and operation of the site.

This site does not use advertising or analytics cookies or tracking tools. If that changes, we will update this policy first.

Why we collect it and how we use it

• to send the updates you subscribed to;
• to reply to your enquiry, consider a listing or advertising request, or check a project update you sent us;
• to keep the directory accurate; and
• to protect the site and forms from spam and misuse.

We do not sell, rent or trade personal information. We do not use it for any other purpose unless you agree, or unless the law requires or allows it. Information you submit about a project may be used to update the public directory, but your name and contact details will not be published without your permission.

How we store it

Form submissions are sent by email to info@dcinfo.com.au and kept in that mailbox, which is hosted by our web hosting and email provider. The site does not keep a separate database of submissions. Our provider may store data on servers in Australia or overseas. We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including encrypted (HTTPS) connections to this site and restricted access to the mailbox. We delete information when we no longer need it for the purpose it was collected, unless we must keep it by law.

Unsubscribing

You can unsubscribe from updates at any time by using the unsubscribe link in any email from us or by emailing info@dcinfo.com.au.

Access, correction and complaints

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing info@dcinfo.com.au. We will respond within a reasonable time, usually within 30 days.

If you have a complaint about how we have handled your personal information, please email us first and we will try to resolve it. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always on this page, with the date it was last updated.

See also the terms of use.